You can choose to swap in person, online or both!
There are three ways to swap with us online, these are:
Member to Member
Browse the available pieces and bid on them to swap. Once your bid is accepted by the other member your swap will be on its way!
Person to virtual wardrobe
All members can bid on your items. If you receive a bid and you want to see what else this member has instead of what was offered, you can browse their virtual wardrobe and counter bid with another piece of their's.
If a member bids on one of your items, and you don’t fancy any of their items in exchange, you can choose to swap the piece for tokens instead.
These tokens can be used to bid on and swap for pieces, item's must be swapped to accumulate tokens.
We run regular pop up swaps events to swap your lovely pieces in real life.
We have made sure that swapping with us is flexible to suit you, your budget and your frequency. Let's dive into the options:
In the Swap Studio:
|Entry type||No. of swaps||Price||Price per swap||Is this for me?||Includes tote bag?||Includes Drinks?||Includes access to perks?*||Includes access to swap online?|
|Double Trouble||Two||£16||£8||Suitable for newbie swappers who would like to try swapping with a couple of items before diving into the swapping universe!||No||No||No||No|
|Half A Dozen of The Other||Six||£36||£6||A great option if you have a good number of items to swap.||Yes||Yes||Yes||No|
The Rotate Pass
|Twelve (6 max per visit)||£60||£5||
This option is for you if you want to visit our rotating wardrobe more often. This pass gives two entries whenever you like!
Book this to save money per entry.
|The SwapNation Club||Unlimited Swaps||
£55 per month
(pause/ restart when you like!)
For our swappers who love to swap their wardrobes, keep things fresh frequently, without buying new or adding to landfill.
It includes unlimited swaps with the option to pause and restart when it suits you.
|Free Membership||One swap||£0 per month||£ Postage||This options is for a peer to peer swap only. We want to ensure that everyone can have access to sustainable fashion||No||No||No||No|
|Online Elite Membership||Five swaps||£22 per month||£4.40||This option is for anyone who is unable to travel to the Swap Studio in London but would still like to swap with us!||Yes||No||No||No|
* Perks are goodies and access to events hosted in-store
We also provide discounts for students and those receiving benefits, just drop us an email on email@example.com
So the more environmentally friendly the fabric, the better the condition of the garment and the more sustainable the brand is, the higher the token value for your item will be.
We recommend using the Royal Mail Signed For service either 1st or 2nd Class. The tracking number will be provided, please enter this as directed once you update the status to 'sent' on your swap.
Unfortunately we cannot offer returns as all swaps are final. However if you are unhappy with what you receive please be sure to leave feedback for that swap and get in contact with us here
You can now earn free Elite membership simply by getting three of your friends to sign up! Elite membership entitles you to:
- five swaps per month
- access to events for free
- swapping with the SwapNation wardrobe
You can find your personal referral link under ‘My referrals’ on your account page.
We love to help you and your friends save money and start you sustainable fashion journey through swapping clothes! Tell a friend to tell a friend.
Before a curated piece drops on our website we will post the item on Instagram/Facebook the date and time it will drop.
Your rating is based on reviews from your fellow members!
Everytime you swap an item other members will review you out of 1 - 5 stars based on; description accuracy, speed of delivery and the overall experience. They can also write a brief review of their experience with you and the item they have received.
Your rating matters because our community is based on an element of trust; the higher your rating the more reliable you are as a swapper!
Think of us as a rotating wardrobe. You can swap items out and back in again as long as they are still in good condition for the next person to enjoy. Particularly great for events and special occasions!
Drop an email to our team at firstname.lastname@example.org and we will get back to you.